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First of all, thank you for choosing our products. We really appreciate this. Secondly, if you have any questions or difficulties with an item, please read the documentation that included to your purchased file. Thirdly, if the problem is not solved please contact us via our support system http://9theme.ticksy.com/. We are located in GMT +3 time zone and we answer all questions within 4 - 48 hours in weekdays. In some rare cases the waiting time can be to 24 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

Before open a ticket please read the documentation of your theme and check opened ticket, if you don't find a solution, we are here :)

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  Public Ticket Activity

Antonio Booking details   Updated 2 hours ago   11   Grandium - Responsive WordPress Hotel Theme Most recent comment from Antonio: Hello again, I find another small problem in your template The links you enable comments on the contact form does not work ... you enter information such TRIPADVISOR a url https: ... Lucas Raby Admin Bar & Weird Sidebar Spacing (Frontend)   Updated 1 day ago   4   AGEN - One Page / Multi Page Responsive WP Theme Most recent comment from Abdullah: Hi Rob, Your contributions are greatly apreciated. I'll report to our wp develoeper. Robert Video   Updated 4 days ago   3   Onemini - Onepage Responsive Wordpress Theme Most recent comment from Robert: case closed Alexander Visual Composer Vanished/Stopped working   Updated 6 days ago   2   Urip - Professional WordPress Landing Page Most recent comment from Omar: Hi Please delete old version and upload new version and when you delete old version you will see a notice in the admin for new version. Also please update your theme support , expired on may ... redblackbusiness Images for Projects Page   Updated 1 week ago   2   ARD - Architect | Builder Minimal WordPress Theme Most recent comment from Abdullah: Hi there, It's not impossible right now. However, we'll take this into cosideration when the theme is being updated. Renzo Blog header image   Updated 1 week ago   2   Bobby - Multipurpose Creative Service Landing Page Most recent comment from Abdullah: Hi Renzo, 1-) In the Theme-Options, you can select image for each page. You can select the same image it as you wish. 2-) the problem has been fixed. Please update your theme ot its latest ... Nico Problem after updating theme   Updated 1 week ago   2   WordPress Product Landing Page Theme - Proland Most recent comment from Omar: Hi Nico You can check page settings area on the page editor for header height and other options. You can find details in the documentation , here : Frontpage Headers chao about product page   Updated 1 week ago   4   WordPress Product Landing Page Theme - Proland Most recent comment from Omar: Hi You can find header breadcrumb options here : appereance - theme options Nettisenni Theme configuration is not working   Updated 1 week ago   2   Mimian - Multipurpose One Page WordPress Theme Most recent comment from Omar: Hi I'm sorry for problems, we are working on an update now and will complete  today. Could you send me a list regarding all the problems you have within the theme ? michel van de Wiel icon portfolio   Updated 1 week ago   7   Cobian - Flat Bootstrap Landing WordPress Theme Most recent comment from Omar: Hi Michel You can change colors :  .submenu .nav.navbar-nav:after, .submenu .nav.navbar-nav { background-color: #de2626 !important; } .ribbon { background-color: #de2626 !important; ... Michael Add prayers/sermons list to widgetize footer   Updated 1 week ago   3   Our Church Responsive Multipurpose Wordpress Theme Most recent comment from Michael: Thanks Jeremy Slow Admin Interface   Updated 1 week ago   5   Confidence - Multipurpose Nonprofit WordPress Theme Most recent comment from Abdullah: Hi Jeremy, Actually, any of the plugin you use may leads website to work slow than you expect. Yes the theme has been updated currently. Let us know if you have any other question regarding ... Nico Blog share button does not work   Updated 1 week ago   2   WordPress Product Landing Page Theme - Proland Most recent comment from Abdullah: Hi Nico, First of all, thank you for purchaslng our Proland wp theme. Sory for the inconveniance. We have noted down this and will fix it with the next update. Marilyne Links do not function   Updated 2 weeks ago   2   Signature - WordPress Responsive Event Landing Page Most recent comment from Abdullah: Hi Marilyn, First of all, thank you for purchasing our Signature wp theme. Excesu me, could you send a screenshot about the problem you have within the theme. Michael Managing Events   Updated 2 weeks ago   4   Our Church Responsive Multipurpose Wordpress Theme Most recent comment from Abdullah: Hi Michael, You're more than welcome ! Let us know, if you have any other questions beyond the documentation.
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